Refund policy

RIGHT OF WITHDRAWAL

Right of withdrawal

Right of withdrawal:

You can revoke your contract declaration within two weeks without giving reasons in text form (e.g. letter, fax, e-mail) or - if the item is left to you before the deadline expires - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring delivery of similar goods, not before receipt of the first partial delivery) and also not before the fulfillment of our information obligations according to § 312c Paragraph 2 BGB in connection with Section 1 (1), (2) and (4) BGB-InfoV as well as our obligations in accordance with Section 312e (1) sentence 1 BGB in conjunction with Section 3 BGB-InfoV. The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline. The revocation must be sent to:

LakeGIN

Schnetzenhauserstr- 39, 88048 Friedrichshafen

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation

In the event of an effective revocation, the mutually received services must be returned and any benefits (e.g. interest) surrendered. If you cannot return the received service in whole or in part, or if you can only return it in a deteriorated condition, you may have to compensate us for the value. This does not apply to the surrender of items if the deterioration of the item is solely due to its inspection - as it would have been possible for you in a shop, for example.

In addition, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as if you were your property and by refraining from anything that could impair its value. Transportable items are to be returned at our risk. You have to bear the costs of the return if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of 50 euros or if you have not yet received the consideration or contractually at a higher price of the goods at the time of the cancellation have made the agreed partial payment. Otherwise, the return is free for you.

Items that cannot be sent as a parcel will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your declaration of cancellation or the goods, for us with their receipt.


End of revocation